Is this a stock or an Abbas Mustan film, someone asked me on Twitter, in response to recent developments on the Indian Railway Catering and Tourism Corporation.
Best to go top to bottom in this case. In a dramatic 19-hour-turnaround, the DIPAM (Department of Investment and Public Asset Management) Secretary announced in the middle of the trading day that the Indian Railways were withdrawing their decision on a convenience fee sharing agreement for IRCTC. On Thursday, October 29, IRCTC announced that going forward, the company will have to share the convenience fee in the ratio of 50:50 with the Railways.
However, significant damage had been done. Shares of IRCTC plunged as much as 29% to hit an intraday low of Rs 650.10 on the Bombay Stock Exchange (BSE) in early trade. After the announcement, the stock recovered and cut its losses sharply. But such wild intra-day gyrations on any stock leave both trading exhaustion and losses in its wake, more so when trading volumes are high.
Also read: Explained: The Why and Why Now of the Stock Market’s Continuing Rise
Why is this convenience fee such a big deal?
IRCTC earns this fee on railway tickets booked through its website www.irctc.co.in. The charges range from Rs 30 per ticket on an AC booking and Rs 15 per ticket for a non-AC booking. Last year (a pandemic year, so travel was severely curtailed), the company earned Rs 300 crore from the convenience fee. So, even working with that figure, the share for the Railways (read government) would be around Rs 150 crore. Here’s where things get curious. As a 67% shareholder in IRCTC, a bulk of those collections would come back to the government as income or dividend.
According to Dalal and Broacha Research, the revenue sharing model of IRCTC with the Ministry of Railways would have had a Rs 138.5 crore impact on the revenues of IRCTC in 2021-22 and a Rs 495.7 crore impact of the company’s top-line in 2022-2023. Was this ugly and expensive two-steps-back-one-step-forward really worth it?
Then again, it seems like there never has been a clear line of thought around the convenience fee aspect. Before 2014, there was no sharing of service charge between IRCTC and the Railways, though the Railways decided the amount of the charge. Sharing started in 2014 in the ratio of 80:20 between IRCTC and the Indian Railways.
That ratio was changed to 50:50 in 2015 (after the fee was doubled) but the charge remained withdrawn for three years from November 2016. IRCTC defended the decision explaining that there was always a plan to reintroduce the revenue sharing model with the Railways Ministry, however, following the COVID-19 outbreak and a fall in bookings, plans were delayed.
Some questions need to be asked. First, given IRCTC’s own comments about how this was just a “pandemic adjustment” how does one read today’s decision to scrap sharing the convenience fee? Is this temporary as well, or for keeps? Or will there now be a glide path that will eventually lead back to the same point? All conjecture right now.
Opinion is also divided on whether this entire event was a function of insider trading, or good old fashioned incompetence. However, this is a classic case for the regulator to investigate what happened and whether the last two trading sessions saw evidence of insider trading or of parties having material non-public information and indulging in front running. If SEBI is where the buck stops on stock market irregularities, then it must come forward.
Third, DIPAM (Department of Investment and Public Asset Management ) Secretary Tuhin Kanta Pandey said that his department’s advice to other ministries had been that in case of listed state-owned companies, they should be mindful of the interests of minority shareholders. True – and also a north star to keep in mind before actually unleashing havoc on the stock and its investors.
Is there clear communication to the DIPAM around companies that have been specifically identified as candidates that will go public through initial public offerings or shed stake through offers-for-sale. Who is running quality checks here?
Myriad reactions
Fourth, some of the commentary post the event had me quite perplexed.
‘Don’t grumble about volatility, just be happy the decision was reversed,’ said one equity markets anchor.
‘Enhancing shareholder return is not the objective of PSUs. So investors have to be careful while chasing PSU stocks, even if they are cheap,’ said a stock market analyst.
IRCTC made its market debut on October 14, 2019, and was listed at Rs 644 against its issue price of Rs 320 per share. Since listing, IRCTC stocks have tripled in value, aiding retail and other investors of course but most importantly it’s primary shareholder, the government.
Also read: As Buzz Builds Around IRCTC’s Tejas Express, Will Privatisation Take Wing?
Is it the case of stock market analysts and commentators that this kind of ridiculous and frankly damaging corporate governance should not be questioned and investors should quietly take whatever vagaries are inflicted on stocks they invest their money in? Or is it that one must attach lower standards of governance to a PSU stock?
If you’re not in the stock market to enhance shareholder returns, then why did you get listed in the first place ?
Finally, a word to the retail investor.
The IPO universe has been a multi-coloured bouquet, so much variety in businesses, so much colour in what’s on offer. But treat today’s IRCTC episode as a lesson for learning. Read the draft prospectus, try and understand what a company does, why it should be valued at a particular multiple and what the potential risks attached to the company are.
The less you know, the more you lose. And unfortunately, there’s no sharing the inconvenience fee of that loss.