Watch | Parents Allege Negligence of Hindu Rao Hospital Led to Daughter’s Death

A 15-year-old girl who was admitted to the Hindu Rao Hospital passed away on January 26, 2023. Her parents say plastic bags were found in her stomach.

On January 21, 2023, a 15-year-old girl was admitted to the Hindu Rao Hospital. She passed away on January 26, 2023. The girl’s family blames the hospital for her death as plastic bags were found in her stomach. The Wire‘s Yaqut Ali spoke to the parents to understand the issue.

Delhi Govt Orders Shifting of COVID-19 Patients From Hindu Rao After Doctors’ Strike

The move to shift patients comes days after the resident doctors of the North Corporation-run hospital went on a “symbolic indefinite strike” over their due salaries for the last three months.

New Delhi: Delhi government on Saturday ordered shifting of COVID-19 patients from North Corporation-run Hindu Rao Hospital to its own facilities, with health minister Satyendar Jain hitting out at the BJP-led civic body, saying it should “hand over” municipal hospitals to the AAP dispensation if they cannot run them.

The move to shift patients comes days after the resident doctors of the Hindu Rao hospital went on a “symbolic indefinite strike” over their due salaries for the last three months.

North Delhi Mayor Jai Prakash shot back, claiming crores of funds are due to the North Delhi Municipal Corporation from the Delhi government, which they are “not paying to handicap us”.

Hindu Rao is the largest municipal hospital in Delhi with 900 beds, and is currently a dedicated COVID-19 facility. Many of its healthcare workers had contracted the infection earlier.

Interacting with reporters, Jain said as of now, 20 patients are at the Hindu Rao Hospital.

“Today, we have ordered to shift all COVID-19 patients from Hindu Rao Hospital to our own facilities. They have the choice to be shifted to LNJP Hospital or any other government hospital nearby their homes,” he said.

Later, Jain also tweeted: “North MCD has not paid salries of Hindu Rao Hospital docs for months. Docs r going on strike from tomo. Therefore, all covid-19 patients in this hospi r being shifted to Del Govt Hospitals. MCD shud immediately pay salries of Docs. Docs hv made huge sacrifices during corona (sic)”.

Hindu Rao falls under the jurisdiction of the NDMC. Doctors on Thursday had threatened to withdraw work from Sunday if their demands were not met.

“BJP is doing politics over the issue, they (NDMC) earn through several taxes, and if they can’t run their hospitals, then they should hand them over to the Delhi government,” Jain said.

He said doctors of Kasturba Hospital are also raising salary issues and the NDMC should look into it.

Also read: Watch: Not Paid For Four Months, Medical Staff at NDMC-Run Hindu Rao Hospital Rise in Protest

Abhimanyu Sardana, president of the Resident Doctors’ Association (RDA) of the Hindu Rao Hospital, said, “Now, they are taking away the patients too. Do authorities want us to sit at home with no salary”.

He said the association is mulling “taking a legal route” to resolve this crisis.

A group of doctors, joined by nurses, also protested on Saturday by holding placards and raising slogans at the main gate of the facility.

North Delhi Mayor Prakash said he had met the agitating doctors on Friday and they had “understood the fund crunch we are facing”, and they were assured that NDMC was working to resolve their issues.

“However, Delhi government is doing politics over it by not releasing our due funds. And some of the AAP members also instigating the doctors to continue the stir, so that AAP can get political mileage out of it for the next civic polls,” he alleged.

There was no immediate reaction from the Aam Aadmi Party in this regard.

Meanwhile, shifting of patients from Hindu Rao began, with six of them already been taken to LNJP Hospital by this evening.

“Six patients have been brought in and six more will be coming to our facility,” said Suresh Kumar, Medical Director of the LNJP Hospital, a dedicated COVID-19 facility.

The mayor claimed, the plan to shift patients had been underway for the last one week or so.

“On an average, about 20-25 patients were being treated at the 900-bed facility, so we were in communication with officials of the Delhi Disaster Management Association, planning to shift COVID patients to other facilities and start regular OPD at Hindu Rao,” be said.

Asked if critical patients will continue to stay at Hindu Rao Hospital, he said, “Yes, four patients are critical, and they won’t be moved out”.

“We will create a corona ward where they are staying, and sanitise the facility once we get the order to restart OPD,” Prakash said.

Delhi government later released a statement, saying the BJP-ruled civic bodies must pay the salaries of the staff or “hand over the hospitals to us and we will run them better with better salaries on time”.

“I do not think they are short on funds, they impose heavy taxes on people and collect hefty money but nobody knows where that money goes. Their job is to play politics and blame games. Even after the directions of the central government on the removal of health licenses, they did not do it,” Jain said.

Watch: Not Paid For Four Months, Medical Staff at NDMC-Run Hindu Rao Hospital Rise in Protest

They have not received salaries since June.

Resident doctors at civic-run Hindu Rao Hospital have been protesting against the non-payment of their salaries for more than four months.

They have not received salaries since June. On October 5, doctors and nurses of the hospital announced an indefinite strike against the administration. The hospital’s emergency services are, however, running smoothly. The Wire spoke with protesting doctors and nurses.

Doctors at Delhi’s Hindu Rao Hospital Continue Protest for Second Day Over Delay in Salaries

According to Dr Abhimanyu Sardana, president of Residents’ Doctors Association of Hindu Rao Hospital, the protest is to demand proper segregation of the donning and doffing area.

New Delhi: Doctors and nurses of Hindu Rao Hospital continued their protest for the second consecutive day on Saturday against the working conditions at the medical facility and delay in payment of salaries, even as the NDMC-run hospital received its first batch of COVID-19 patients.

According to Dr Abhimanyu Sardana, the president of Residents’ Doctors Association of Hindu Rao Hospital, the protest is to demand proper segregation of the donning and doffing area. He said even the air-conditioning system is not working properly at the hospital.

The doctor claimed that their salaries have not been paid since April.

Sardana said the protest started at 9.30 am and went on till 2 pm, with North Delhi Municipal Corporation (NDMC) officials assuring them that their problems will be addressed.

He said the staff, involved in coronavirus care, has been provided accommodation at the Park Hotel in Connaught Place.

The hospital, which was converted into a COVID facility by an order of the Delhi government on June 14, received two patients on Saturday, he added.

An NDMC official on Friday had said that a number of measures were being taken to improve infrastructure at the hospital, including provision of ACs, CCTVs, etc.

Delhi: Salaries Not Paid, Doctors at Kasturba, Hindu Rao Hospitals Threaten Mass Resignation

Doctors say they have written several letters to the chief minister, lieutenant governor and prime minister, but to no avail.

New Delhi: More than 350 resident doctors of two hospitals run by the North Delhi Municipal Corporation – Kasturba Hospital and Hindu Rao Hospital – have threatened to resign en masse citing non-payment of salaries for the past three-four months. They have given the authorities one week’s notice for meeting their demands.

Recently, news emerged that salary arrears for the past three months have not been credited to more than 3,000 health workers under the North MCD. Medical associations have written multiple letters to chief minister Arvind Kejriwal, Lieutenant Governor Anil Baijal as well as Prime Minister Narendra Modi but to no avail.

The Resident Doctors’ Association (RDA) of Daryaganj’s Kasturba Hospital, which has around 100 resident doctors, issued a letter to the hospital administration on June 10 stating that unless their salaries, due for over three months, are disbursed by June 16 and they are ensured a regular salary payout in the future, they will be forced to resign.

“We are not being paid salaries, making us unable to pay our house rent, huge travelling expenses and to buy essential commodities. We cannot work without money. As frontline workers, we should be paid the pending salary as soon as possible and should be ensured a regular salary payout,” the RDA wrote in the letter to the hospital’s additional medical superintendent.

“None of the senior or junior resident doctors in our hospital have been credited salaries over the last three months,” said Dr Sunil Kumar, president of Kasturba Hospital’s RDA. “Earlier, we had planned to call a strike. But as we are in the middle of a pandemic, it would be inhuman to do so. We decided to hand over mass resignation.”

“Doctors, health workers, policemen and bank officials are being hailed as ‘corona warriors’. They are being applauded and honoured,” he adds. “Respect is good but can we buy ration with it? I do not want to politicise the issue. I do a job and I want to be paid for it. Any work with no pay is like slavery. I want the masses, the government, the judiciary and the human rights commission to take cognizance.”

Letter written by the Kasturba Hospital’s Resident Doctors Association.

Speaking to The Wire, Dr Abhiman Chauhan, who has been a resident at the Kasturba hospital for five years, says, “Most of the resident doctors are not locals. They live in rented apartments. They have to pay the rent and bear travel expenses. Earlier, many of us used to take the metro but now we have to book cabs or taxis. If salaries are not paid for three months, how will we fulfil our personal responsibilities? If there is a family to provide for, things get even more difficult. Keeping all this in mind, we have threatened to resign collectively.”

“Doctors working in hospitals run by the Delhi government are being paid salaries but those employed by the hospitals in North MCD are not,” he claims. “The hospital administration says that they do not have funds. They even stated the possibility of non-payment of salaries for the next two or three months. We can’t tolerate it for so long.”

Also Read: Delhi HC Asks Municipal Body to Pay Salaries of 6 Hospitals by June 19

Even senior doctors haven’t been paid

However, it is not only resident doctors facing the issue of non-payment of salaries, as even senior doctors under the North MCD have not been paid for the past three months.

Dr Alok Pradhan, senior medical practitioner and former additional medical superintendent of Kasturba Hospital, told The Wire, “No doctor in our hospital has been paid salaries for the past three months. Letters have been written to the mayor, the CM, the LG and even the PM. It is all because of the tussle between the MCD and the Delhi government.”

“Working on meagre salaries of Rs 17,000-Rs 18,000, how long can they continue without pay?” he says about the problems faced by resident doctors. “We raise our own issues but we have been employed for 30-40 years and have savings as well. But they are just out of college.”

Similarly, the RDA of Hindu Rao hospital wrote a letter to the hospital administration on June 10, demanding that salaries due for four months be disbursed by June 18 and that regular payment of monthly salaries of health workers should be ensured.

In the letter addressed to the additional superintendent of the hospital, the RDA wrote, “We would like to inform you that with every passing day, it’s getting very hard and tedious to get through the daily expenses of a lot of doctors. Even it’s getting cumbersome to commute to work and earn the basic livelihood. We have been mentioning it as a key point in every letter but we feel our voices are unheard rather they are dismissed with acrimony and irrational reason.”

“We request you to release our pending salaries till June 18, 2020, and ensure a monthly disbursement of salaries to all the HCW henceforth. We are helpless to inform you that residents are choosing ‘No work, no pay’ rule in order to mark their agitation and if the issues persist we might have to take uncalled decisions in the form of mass resignations,” the letter adds.

Dr Abhimanyu Sardana, president of Hindu Rao hospital’s RDA, told The Wire, “Our salaries are usually delayed by a month or two. We were able to manage somehow, but it is getting difficult now. It’s been 106 days since we were paid.”

“My father is a businessman but he is not working these days,” says Sardana. “I am the only earning member of the family. If I don’t get my salary for such a long period, how will the family meet daily expenses? At present, there are more than 250 resident doctors like me here.”

Letter written by the Hindu Rao Hospital’s Resident Doctors Association.

Although it is only the resident doctors protesting here at Hindu Rao hospital, like the Kasturba hospital, salaries of senior doctors are pending here as well.

“Senior doctors are also not receiving their salaries,” says Sardana. “Even though their salaries are credited a month ahead of our salaries.”

“We have been raising the issue with the hospital administration repeatedly,” adds Sardana. “We have written multiple letters since March. Last week we had written a letter regarding salaries, but no response has been received yet. We have registered our protest in several ways including black ribbon protest. We are left with no choice now. The administration has even asked us to quit.”

Regarding coronavirus patients and the facilities provided by the Hindu Rao hospital, Sardana says, “There are rumours that they are preparing to turn it into a designated COVID-19 hospital too. But till now proper treatment facilities for COVID-19 have not been made available to us. The personal protective equipment (PPE) kits are of poor quality. We do not have access to sufficient N-95 masks. In hospitals run by the Delhi government, two N-95 masks are provided every week while we have only been provided 4 masks since the outbreak of the pandemic,” he said.

Also Read: Delhi Govt Expects COVID-19 Cases to Rise to 5.5 Lakh by End of July

Same situation in polyclinics

The doctor said that even in the 15-16 polyclinics that are run by the Municipal Corporation of Delhi are pending there for three months or more.

A doctor at a polyclinic in Tri Nagar says on condition of anonymity, “We have also not received our salaries for the past three months. Our arrears have been due for a long time. Arrears of the 7th pay commission are also due for some of us, while those of others are due since 2014 or even 2011.”

“MCD has a lot of issues regarding funds,” she adds. “Only a limited number of masks is available. We carry our own masks. We don’t have access to N-95 masks.”

Commenting on the problems faced by resident doctors, she says, “Resident doctors have a post-graduate degree. They have to start their families. They have loan instalments and their children’s fees to pay. They are ready to borrow further loans to pay those instalments. But now the condition is such that they will have to resign. The private sector may not pay them much, but at least they will have a source of income.”

“There’s also the issue of leaves,” she further adds. “We have not been given a day off since March. Our Earned Leaves (ELs) expire in June but we are not allowed to avail them either.”

“Our salaries of four months are pending,” says Dr Shikha Dhawan, another resident at the Hindu Rao hospital for the past two years. “How is it possible for a normal person to work under such conditions during these stressful times?”

Representative image of doctors conducting a test in Delhi. Photo: PTI

Dr Maruti Sinha, secretary of MCD Doctors Association, also says doctors are facing problems. “We wrote a letter to the prime minister three months ago. We had threatened to give mass resignation if our salaries were not disbursed, following which salaries for one month were credited to our accounts. We have received pay for the month of February while the payment is still pending for March, April and May.”

“After a meeting held on Wednesday, the RDA decided that they will no longer work under such conditions,” she says. “The problem is that there is no wholesome solution for it. They went to the medical superintendent as well but were told there are no funds.”

Dr Sinha says, “We tell them that if they are unable to manage, they should hand it to the Delhi government. Health is a state issue anyway. MCD falls under the home ministry and Delhi Development Authority (DDA). So it is under the Centre. We have been protesting for salaries since 2015, but we haven’t yet started getting paid on time.”

Taking a cue from the RDA, the doctors’ association is also speculating strict measures for demanding salaries.

In this regard, a statement was released by Delhi Medical Association (DMA), expressing deep concern about the issue of non-payment of salaries. In the statement, DMA president, Dr Girish Tyagi, said a letter has been written to Union home minister Amit Shah and sought an appointment to discuss the matter.

In the letter, the DMA has urged Shah to intervene in the matter so that the resident doctors receive their full salaries of three months as also any past arrears soon.

Speaking to The Wire, North MCD mayor Avtar Singh said, “Due to lockdown, we have been unable to collect taxes, like house tax, for the past two or three months. The Delhi government is also not releasing funds for disbursing salaries which is why we are unable to credit salaries. We are trying to help them as soon as possible.”

The Wire contacted Dilip Pandey, a member and spokesperson of Delhi’s ruling Aam Aadmi Party, but no response was received.

Apart from Hindu Rao and Kasturba hospitals, Maharishi Valmiki Infectious Diseases Hospital, Girdhari Lal Maternity Hospital and Rajan Babu Insitute of Pulmonary Medicine and Tuberculosis also fall under the purview of North MCD. In addition, there are 21 dispensaries, 63 maternity and child welfare centres, 17 polyclinics and 7 maternity homes. North MCD has 1,000 senior doctors, 500 resident doctors and 1,500 nursing staff.

Translated from the Hindi original by Naushin Rehman.

No Food, Water, Toilets: Life After Testing Positive for Delhi Health Care Workers

After a video of three health care workers complaining of poor facilities went viral, they were shifted to another ward. Over 300 health care workers have tested positive in Delhi so far.

New Delhi: Of the over 6,000 COVID-19 positive cases in Delhi, about 5% are health workers – including doctors and nurses – who contracted the novel coronavirus while treating patients.

But despite the spread of the virus being so high among health care professionals, the protocols in place are still not perfect and there have been complaints about a lack of proper facilities and equipment – not only at hospitals but also at quarantine centres.

One such incident came to light on Saturday evening, when three healthcare workers of BR Ambedkar Hospital in Rohini tested positive for COVID-19 and were put in a quarantine centre without proper food, water or toilet facilities.

Also read: COVID-19 Patients Under Government Care in Delhi Complain of Poor Conditions

The health care workers – two women and a man, with their masks on – put up a video on social media to show the inadequacy of the quarantine facility. They also say that it was the lack of proper equipment at their hospital that had caused them to contract coronavirus.

Trauma and panic

The video begins with one on the women stating that the three of them work at a Delhi government run hospital. On the verge of breaking down, she says that “while taking care of the corona positive patients, we have ourselves contracted the virus.”

She then pans the camera to show the hall where they’re supposed to stay at, saying, “See what a brilliant facility has been provided to us. There is no facility for water here, none for food and neither is there a toilet. There is nothing.”

She then introduces two other staff members who have also tested positive for COVID-19, and continues sarcastically: “See, we are getting excellent facility here. We are getting our great reward for taking care of COVID-19 patient. We are now ourselves positive. We don’t know what will happen to our family now. If we are getting such great facilities, then they would get one only better.”

No food, water for health care staff till several hours after admission

Thereafter, the male staff member says: “It has been four-five hours, but not one has even asked us for water or food. It is past 9 pm, but there is no arrangement for food here.” He goes on to state that patients from outside were also coming in and no arrangement had been made to lodge the health care workers separately.

The second woman health worker then adds that there are other patients and that the positive hospital staff are being made to stay with them. “Our condition can get worse. Moreover no one is giving us food or water.”

The Wire later spoke to Dharminder, a nursing brother, who was the male health worker that figured in the video. He said that after midnight, the three of them were shifted to a proper ward at the Rajiv Gandhi Cancer Institute in Rohini.

Speaking to The Wire on Sunday afternoon, he said: “We were later provided food and water. Our second sample test was also done. The doctors attended to us today and we were also served breakfast and lunch.”

Dharminder also clarified that the three of them are the only health workers of BR Ambedkar Hospital to be undergoing treatment at the facility as of now.

Around 300 health care workers have tested COVID positive

Incidentally, BR Ambedkar Hospital was the first hospital in Delhi to show a major instance of cluster infection among medical workers last month when 40 health workers tested positive for COVID-19 there. There was a cluster infection later in April at Lok Nayak Jaiprakash Narayan Hospital near Delhi Gate – a dedicated government hospital for COVID-19 patients – when 21 health workers tested positive. This included four doctors and 10 nurses.

Also read: From Beating Pots and Pans to Beating Doctors, Coronavirus Fight Takes Bizarre Turn

By the end of April, over 230 health workers had tested positive across the national capital. This month, the figure has gone up. Only a couple of days ago, 10 health care workers of North Delhi Municipal Corporation run Hindu Rao Hospital and five of Kasturba Hospital tested positive for coronavirus. Following their testing positive, contact tracing was done and they were sent for quarantine.

Earlier 46 other personnel, who were sent on home quarantine, had recovered in the north corporation area.

Many instances of cluster spread among healthcare workers

Apart from BR Ambedkar and LNJP Hospital, the other hospitals that have reported high incidence of staff contracting the virus includes Delhi government-run 100-bed Babu Jagjivan Ram Memorial hospital in Jahangirpuri where around 65 health care workers – including doctors, nurses, sanitation workers and hospital security staff – tested positive.

Even in private hospitals, a number of health workers have taken ill. As many as 33 of them were reported positive at Max Super Speciality Hospital in Patparganj – despite it not being a COVID-19 designated hospital – and this included two doctors.

A health care worker at BR Ambedkar Hospital, who did not wish to be identified, said: “It is understandable that some of us would contract the coronavirus as we work closely with the patients. But what we expect from the government and the health authorities is that they should provide an atmosphere for quarantine facility and treatment wherein we feel wanted, cared for and confident about our recovery.”

Delhi Hospital Fires Doctor for Social Media Posts on Shortage of Protective Gear, Masks

The termination letter issued by Hindu Rao Hospital’s medical superintendent accused the orthopaedic surgeon of “bringing disrepute to the institution.”

New Delhi: The Hindu Rao Hospital, which comes under the North Delhi Municipal Corporation, has terminated the services of an orthopaedic surgeon who had raised the issue of there being a shortage of “proper equipment and masks” at the hospital for staff despite the COVID-19 pandemic.

An order terminating his service was issued by the medical superintendent and it accused him of “bringing disrepute to the institution.”

It was a month ago, on March 16, that a showcause notice was issued to Dr Piyush Singh by the medical superintendent of the hospital in which it was stated that he had “uploaded a video of the orthopaedic emergency ward of the Hindu Rao Hospital at 4:29 pm on 14.3.2010 on Facebook along with derogatory statements.”

The notice further stated, “You have bypassed the channels available to you for addressing your grievance and directly recorded to social media, which is objectionable (sic).”

Further the notice had asked Singh to “explain within 24 hours” why he should not be terminated from DNB court for not notifying the grievance either to his guide, or the head of department, the DNB coordinator, the DNB grievance cell or administration before taking to social media.

Also read: Doctors Are Running Out of Protective Gear. Why Didn’t the Govt Stop Exports in Time?

After a lapse of nearly a month, a subsequent office order was issued by the medical superintendent on April 15. It stated that “as per director of DHA/North DMC, Dr Piyush Pushkar Singh, DNB student in Orthopaedics Department in Hindu Rao Hospital, Delhi is terminated from his services with immediate effect for bringing disrepute to the institution.”

Earlier, Singh had pleaded innocence while responding to a tweet by a health journalist, who had stated that he was “fired” for “sharing a video of water dripping on a patient’s bed – thereby bringing ‘disrepute’ to the hospital” and that he was also being “accused of stealing masks and kits, etc.” and “for taking a donation of kits and distributing it to doctors”.

In his comments, he said that he had not stolen anything and that action was initiated despite him cooperating with the hospital administration.

Singh’s Twitter posts show he has been vocal on issues pertaining to facilities for doctors. He has also been using social media to spread awareness about COVID-19. In a post on March 20, he appealed to people to stay at home and not listen to rumours.

On March 27, after the lockdown had begun, he had put out another post to point out that there was shortage of “proper equipment and masks” for the staff at the hospital.

The Wire tried to contact Singh for his views but his phone was not reachable. We will update the story with his views as an when they are received.

Four Contractual Doctors at Delhi’s Hindu Rao Hospital Resign Citing Lack of Protective Gear

An office order by the administration said that the “resignations of the doctors or nurses will not be accepted”, but the North Delhi Municipal Corporation commissioner clarified this is not the case.

New Delhi: Four contracted doctors at the NDMC governed Hindu Rao hospital allegedly tendered their resignations after their demand for personal protective equipment was not met.

According to a report in the Times of India, the hospital administration has clarified on Wednesday that no resignation would be accepted and necessary action would be taken against the doctors and nurses.

An office order by the Hindu Rao hospital administration said, “In view of COVID-19 pandemic outbreak, resignations of the doctors or nurses will not be accepted and their names will be sent to Delhi Medical Council office and Nursing Council of India for disciplinary action”. The order further stated that it had been issued with prior approval from the medical superintendent.

However, the North Delhi Municipal Corporation commissioner Varsha Joshi said that the order was issued without consulting the additional commissioner and the commissioner and that disciplinary action would be taken for “this disobedience”.

Also read: Rainwear, Cloth Masks: Across India, Doctors, Nurses Grow Restive in Absence of Basic Protective Gear

“Any unwilling staff is more than welcome to resign, especially in pandemic. Only a couple of doctors have expressed desire to leave and their application will be processed on Thursday and contract will not be renewed in future,” she tweeted, in response to a picture of the order.

“More PPE kits are being procured directly from the manufacturers. We will evidently never undertake any activity which risks our staff,” she added.

Joshi also shared pictures of a few doctors working at the hospital wearing PPE.

North corporation standing committee chairman, Jai Prakash said that the doctors had joined the hospital on contract last year and had submitted their resignation on Wednesday. “However, no resignation from any nurse was received officially,” he said.