When the Streets Speak, One Must Listen

Given the widening gulf between the rich and poor, India’s concept of public protests has changed in the last decade.

The results of the 2024 elections first stunned, then surprised and finally gave hope to the country with a weaker ruling coalition and a newly strengthened opposition. With the new parliament in session, India is rediscovering the pleasure of listening to actual debates. The opposition’s bold, though token, refusal to unanimously support the ruling party’s candidate, Om Birla, as the Speaker of the House was unthinkable during the previous Modi government. The opposition openly said that they found Birla taking a partisan stand and favoured the Modi government on crucial Bills. 

Mrinal Pande

Illustration: Pariplab Chakraborty

While this was good, watchable TV, it dislodged the news about sudden cancellation of crucial entrance exams for medical school and senior university positions for research and higher learning. This is both sad and unfair. The reason was the surfacing of leaked exam papers a day before they were to take place. This happened on a national scale and indicated widespread corruption in bodies conducting the NEET and NET exams. Nearly 2 lakh aspirants take these exams each year. Enough has been said about the regular and systematic leakages of exam papers as well as their routine cancellations, which often favours students who can afford multiple trips to the centres and expensive coaching institutes that ‘guarantee’ success. 

There are multiple media reports about how there is a vast nationwide network of education mafiosi, responsible for the systematic leakages, and how it may be patronised by those working within the system and political parties. After the recent explosion of public anger, the CBI and other interrogative bodies hastily created by the Union government are examining the matter. However, by now the proverbial horse has bolted. This is going to deeply impact the future of young doctors and scholars as well as all levels of higher education.

Nietzsche, in Daybreak: Thoughts on Prejudices of Morality, wrote that all great problems come alive in the streets, and it is in the streets that they are always debated because the street has always held both the flesh and the world. Dr Ram Manohar Lohiya remarked, “Agar sadkein khamosh ho jayein tau Sansad awaara ho jati hai (If the streets fall silent, the Parliament goes berserk)”. Street voices may not be the hard story, but the climate, the feelings expressed outside offices and parliaments and assemblies – where frank talk had, of late, become increasingly dangerous – are what all major stories are shaped by. You have to listen to understand to know what is happening on the ground.

Listening to the streets and reading what is on placards and slogans, the first thing you notice is that the vociferous protesters are largely senior aspirants for entrance to government-run colleges of medicine (still rated the best). Together, they are not just our future doctors and engineers and managers, but also the nursery of faculties for institutes of higher learning, currently functioning on a fraction of their sanctioned strength.

Second, the students are hopeful of entering institutions like Jamia Millia Islamia, Jawaharlal Nehru University, Aligarh University as well as those in Chennai, Bengaluru and Benaras, all rated among the best year-on-year and often treated shabbily by the educational system largely on political grounds. Despite this, they have kept alive the true spirit of public protest which has fast eroded in the last decade.

Also read: NEET Exam Scandal: Congress Accuses BJP of Protecting Alleged Fraudulent Institution in Gujarat

The third point is that there are some notable fence-sitters among the power pack. They are part of a small, creamy-layer and have copped out of the Indian system altogether by simply buying their wards a seat in some well known universities abroad. This creamy layer largely comprises senior ministers, powerful diplomats, bureaucrats and corporate honchos. When cornered, they deplore the corruption in India’s higher education system and its falling standards, but listlessly condone it in public saying it is all because of our vast population and lack of many more private colleges to admit all.

Given the widening gulf between the rich and poor, India’s concept of public protests has changed in the last decade. Those who agreed with the protesters, several of whom were jailed or expelled, feared to be seen on the streets with a dozen TV cameras recording their presence. You do not see a writer, a poet, a social scientist, a senior faculty member or a retired vice chancellor amidst the students. 

Most protests in a democracy are not for ushering in revolutions, but for reforms in corrupt and dysfunctional systems. And when you write of change, it can be validated only if you were there in the street, among the protesters, when they were demonstrating and talking to each other as human beings under stress. The term ‘protest’ implies acceptance that there is an authority that is lending them an ear and taking heed of their grievances. Therefore, to report  protesters, especially young students, simply as anarchists, and applaud their voices being silenced is foolish and counter-productive, even for the government. 

Once upon a time, street protests were well-reported and managed to trigger change. Remember the Navnirman movement led by Jayaprakash Narayan, the spontaneous rallies at Delhi’s Ramlila Maidan or Patna’s Gandhi Maidan, the much more recent peaceful candle marches against Nirbhaya’s rape or the internationally reported long dharna on Delhi’s borders by our farmers? The vast majority of our people who have the vote but not the voice, nor the access to ears of those who frame policies for the poor and the marginalised. They were given a platform in these gatherings and were reported well by the media. You could call them personal reportages but they were important and timely.

What is worrisome, when one looks around today, is that many among yesterday’s student protesters and their media friends, have graduated to higher jobs, gotten married, and turned complacent in a life of material privilege. To quote German novelist and poet Günter Grass, today their “mistaken sense of loyalty heaps blessings on yesterday’s crime”. 

The students, hollering against the injustices embedded in the gradual privatisation of the machinery that conducts the vital entrance exams, have a point. Most of them have been forced to pay large sums of money for joining coaching schools, run and encouraged by the educational system, and tom-tommed by the media through full page ads about their ‘success’ rates. Those who have worked hard and with honesty, within a system they knew to be unfair, face a double whammy. Add to this the recent reports that say yesteryears’ role models, raking in six or seven-figure entry-level salaries after graduating from IITs and IIMs, are gone. The Deloitte Campus Workforce Trends report is indicating an atrophy in both the number of jobs and entry-level salaries. The criteria is no longer academic credentials but the skills required in using micro-learning, virtual augmentation and use of various AI-assisted technologies.

Once the Election Commission declared severe punishment for anyone caught breaking the model code of conduct, government agencies swung into action against all heinously culpable. The resulting silence was seen by the ‘400 paar‘ group as good news. They were too busy crunching numerical, state-wise data on age and caste, and forgot to read the silent streets. They stuck to the traditional Indian hierarchies in public speaking. The higher the personage, and proximity to The Leader, the more media focus they were given. There were no friendly and garrulous bureaucrats or Party spokies who used the media as sounding boards in exchange for information. Throughout 2024, The One spoke while others appeared to listen or thump the table. 

This is why the beginning of a stirring among the opposition benches came as such a pleasant surprise. One hopes it will grow organically and restore the healthy tradition of debate in the parliament, and questions other than those of Parliamentary decorum will be raised: an angry, waterlogged capital, flooded streets of Ayodhya and overcrowded cremation grounds of Tamil Nadu with grieving families of the poor killed by scorching heat, hooch or crashing infrastructure – newly inaugurated bridges, airports and roads – built at a humongous cost.

In brief videos, we saw wood crackle and flames fly. Death came alive among the living, smelling of ghee, incense, wood smoke, and water – water everywhere. After the cremations and demonstrations, as the people spill out onto the streets subdued, what are they talking about? Is it irrelevant for the media to highlight the debate on Sengol and the Emergency?

Mrinal Pande is a writer and veteran journalist.

Saakhi is a Sunday column from Mrinal Pande, in which she writes of what she sees and also participates in. That has been her burden to bear ever since she embarked on a life as a journalist, writer, editor, author and as chairperson of Prasar Bharti. Her journey of being a witness-participant continues.

Delhi Rains: One Dead, Several Injured as Roof Collapses at Airport Terminal 1

Terminal 1 was expanded recently and Prime Minister Narendra Modi inaugurated the expanded version on March 11 this year – allegedly before the work was complete.

New Delhi: A roof at Terminal-1D of the Indira Gandhi International Airport collapsed early on Friday morning, killing at least one person – a taxi driver – and injuring several others. Check-in counters at the airport were closed because of safety concerns. There were massive traffic jams around the airport area, and all departing flights until 1 pm have been cancelled.

A roof sheet and some supporting pillars fell on cars and taxis lining up outside the departures lane.

The Fire Service received a call about the collapsed roof at around 5:30 am. Civil aviation minister Ram Mohan Naidu has said he is personally monitoring the situation.

Terminal 1 was expanded recently and Prime Minister Narendra Modi inaugurated the expanded version on March 11 this year. Opposition leaders hit out at Modi for insisting on inaugurating the terminal during his campaign spree, while it was still “incomplete”.

Kinjarapu responded to “clarify that the building inaugurated by PM Narendra Modi is on the other side and the building that collapsed here is an old building and was opened in 2009″, thereby trying to distance Modi from the tragedy.

Heavy rains late on Thursday night and into Friday night has left Delhi’s streets waterlogged and several residential areas flooded on Friday (June 28) morning.

Water collected after the rains in Hauz Khas, Delhi. Photo: Special arrangement

The traffic police issued advisories because of water-logging on roads and under flyovers.

This rain comes after a long and severe heat wave in the city, which had reportedly led to at least 277 people dying in heat-related incident.

The Indian Meteorological Department said that the Safdarjung area in the city received 154 mm rainfall between 8:30 am on Thursday and 5:30 am on Friday. The IMD also told people to “avoid waterlogged areas” and be careful of slippery roads.

Note: An earlier version of this article cited reports that said three people were killed. One person has been confirmed dead.

Flight Delays: Congress’s Shashi Tharoor Questions Civil Aviation Minister Scindia

Tharoor accused Scindia of adopting the “Modi government’s uncaring attitude to the public” after switching to the BJP from the Congress, following which the minister responded to a series of tweets put out by the Congress MP on January 16.

New Delhi: Congress MP Shashi Tharoor and Union minister of civil aviation Jyotiraditya Scindia exchanged a back on forth on X (formerly Twitter) over the course of two days after the former blamed the Bharatiya Janata Party (BJP) government for the fog-related and other delays that hit flight operations the past week.

On Thursday, Tharoor accused Scindia of adopting the “Modi government’s uncaring attitude to the public” after switching to the BJP from the Congress, following which the minister responded to a series of tweets put out by the Congress MP on January 16.

“The Hon Minister would be better served by shifting his focus from my arm-chair and my diligent researchers to the agony of the passengers. Perhaps, then he would find time to fix the myriad incompetencies, absolute lack of preparation, and the glaring loopholes in his Ministry’s functioning,” Tharoor wrote on Thursday.

The exchange of words first started when Tharoor in a series of tweets on January 16, called the flight disruptions a “Modi Govt-made disaster, a result of the Ministry of Civil Aviation’s neglect and incompetence.”

Attaching links to news articles, Tharoor said that in in 2008, at a cost of Rs 1,000 crore, Delhi IGI Airport got a brand-new CAT III-B compliant runway-that allows pilots to land even when there is fog or low visibility of 50 metres.

“In total, Delhi has 4 runways, 2 of which are CAT III-B compliant. In all its wisdom, the Modi government began maintenance work on one of the two CAT III-B runways in September 2023, fully aware that it would not be ready for the winter!”

He added that making matters worse, “a crane from some other construction work was blocking operation of CAT III-B on one runway, even after repairs were complete.”

He said that while pilots must be trained in CAT III-B landing, the Ministry of Civil Aviation and the DGCA failed to ensure that airlines have sufficiently trained pilots and that pilots flying to Delhi during fog conditions were CAT III-B trained.

He said that while the civil aviation ministry had said that the visibility was below 50 metres so CAT III-B would not have been enough, he accused the Modi government of not planning a single CAT III-C runway, which can land in zero visibility.

He also accused the ministry and the DGCA of not ensuring passenger rights that were put in place in 2010 in case of flight delays.

“For years, airlines have violated rules – passengers with tickets denied boarding, compensation not provided after delays, etc. DGCA ‘hauls them up’ for publicity, but either takes no action or imposes fines of token amounts,” he wrote.

He said that all this has resulted in chaos at airports which is “just one of the results of the Modi government’s chronic mismanagement” and thanked the Congress’s war room for doing the research behind his tweets.

The next day, January 17, Scindia in a series of tweets hit back at Tharoor and accused him of being “lost in his esoteric world of thesaurus” and qualifying of data mining of “selective press articles from the internet as research”.

Calling him an “armchair critic”, Scindia said that runway maintenance was taken on top priority to be completed by December 15 before the onset of the fog season but due to rising pollution levels and and enforcement of GRAP-IV in Delhi, “the recarpeting got delayed, resulting in a delay of one month in its commissioning” and the runway will be operational this week.

He also said that while airlines like Kingfisher, Jet Airways and Air India shut shop during UPA, under the NDA government five new regional airlines have started operations under the UDAN scheme including Akasa airlines.

“Fleet size has increased from 400 in 2014 to 730 today, and will reach 1,500 – 2,000 by 2030. Airports have doubled from 74 in the last 65 years to 149 today. This will reach 220 in the next 3-4 years,” he wrote.

On Thursday, Tharoor responded to Scindia’s tweets and said that he does not “need an esoteric thesaurus” to respond to the minister’s “selective rebuttal” and asked him to apologise to the passengers who have suffered incessant delays.

“Mantri-ji, ahankaar chhodo, Janata se maafi maango!” he wrote.

He also questioned why the runway maintenance work was not started earlier than September 2023 when fog and pollution incidents in Delhi have become an annual feature.

He said while the crane’s impact has been noted by the ministry but no action was taken till January 17 despite it being flagged on January 5.

Calling the DGCA’s showcause notices “ineffective”, Tharoor pointed to a DGCA statement on December 29 and said that “the reality is of acute pilot shortage, frequent flight diversions, and continuing agony for Indian travellers.”

He also countered Scindia’s claim doubling the number of airports as one of the minister’s “most-repeated concoctions.”

“In 2014, the Airports Authority of India annual report shows that there were already 125 airports in India. In 10 years, you have been able to add just 20 airports. In comparison, from 2004 to 2014, the UPA added 35 operational airports,” he wrote.

He said that the minister “would be better served by shifting his focus from my arm-chair and my diligent researchers to the agony of the passengers.”

Flight Delays: Maintenance Setback at Delhi Airport Runway Over ‘G20, Pollution Curbs’

A compressed timeline post-G20 Summit in September and pollution-related curbs imposed by the Delhi government posed challenges to completing the project within the stipulated time, the airport operator said.

New Delhi: Delhi International Airport Limited (DIAL) has written to the Union Ministry of Civil Aviation with reasons behind the delay in re-carpeting the second runway at the facility after the ministry pulled up DIAL over the issue, following fog-related delays that hit flight operations the past week.

According to the Indian Express, DIAL explained that a compressed timeline post-G20 Summit in September and pollution-related curbs imposed by the Delhi government posed challenges to completing the project within the stipulated time.

The implementation of GRAP IV norms, due to pollution concerns, disrupted the supply chain for civil works, the airport operator said. GRAP IV restrictions, which came into effect on November 5 last year, banned the entry of polluting vehicles from other states in Delhi in addition to other curbs to combat the poor air quality in the national capital.

DIAL also highlighted delays in the supply of runway lights citing supply chain complexities and unexpected challenges during the cable-laying process, including duct blockages. Despite these challenges, DIAL has assured the ministry that it will meet the January 19 deadline for the project’s completion.

The ongoing re-carpeting work pertains to the Indira Gandhi International Airport’s (IGIA) second runway, known as 28/10. Once completed, the airport authority will initiate steps to make the runway CAT III compliant.

CAT III compliance allows for landing in very low visibility conditions, such as fog, rain, or snow. Currently, the Delhi airport has one CAT III compliant runway, 29L/11R, closer to the “city side” or Gurgaon. The newest runway, 11L/29R, is only partially CAT III compliant and is awaiting certification.

After the re-carpeting is finished, the Directorate General of Civil Aviation (DGCA) will conduct an inspection to identify any necessary changes. According to the report, one DGCA inspection has already been carried out on January 15.

Hundreds of flights have been disrupted over the past few days because of fog in north India. In new rules to tackle the airport chaos, the aviation ministry has asked airlines to cancel flights delayed beyond three hours, NDTV reported.

 

Airlines Ask Passengers to Reach 3 Hours Early Amid Congestion at Delhi Airport

The civil aviation ministry has asked airlines to deploy adequate manpower while a parliamentary panel has decided to take up the issue with the Delhi airport operator.

New Delhi: With crowding continuing at airports, the civil aviation ministry on Tuesday, December 13, asked airlines to deploy adequate manpower at all check-in and baggage drop counters while a parliamentary panel has decided to take up with the Delhi airport operator the issue of congestion.

Besides, the Ministry of Civil Aviation has requested the scheduled airlines to place real-time data on their social media feeds regarding waiting time at respective airports’ entry gates.

Airlines have asked passengers to reach airports early, do web check-in and carry only one piece of hand baggage for faster movement, amid rising air traffic.

The country’s largest airlines, IndiGo and Air India, have asked passengers to reach Delhi airport at least 3.5 hours prior to domestic departures.

Vistara has also asked its passengers to arrive at the airport at least three hours prior to domestic as well as international flights.

Delhi airport is experiencing high footfalls and the check-in and boarding time is expected to be longer than usual, as per the advisory tweeted by IndiGo.

“Passengers are requested to reach the airport at least 3.5 hrs prior to domestic departures, and to carry only 01 piece of hand baggage weighing 7 kgs for a smooth security check. Please ensure that you complete your web check-in for added convenience,” it said.

About Delhi airport, SpiceJet said due to high footfalls, check-in and boarding is expected to take much longer than usual.

Regarding Mumbai airport, SpiceJet has advised passengers for domestic flights to reach “2.5 hours prior to flight departure time and 3.5 hours prior for international travel”.

At Delhi airport, also the country’s largest, many passengers continued to complain about long waiting hours even as authorities have put in place measures to reduce congestion.

Meanwhile, the parliamentary standing committee on transport, tourism and culture will be holding a meeting with Delhi International Airport Limited (DIAL) chief executive, Videh Kumar Jaipuriar, where the issue of congestion will also be discussed on December 15.

DIAL is the operator of the Indira Gandhi International Airport in Delhi.

IGI has three terminals – T1, T2 and T3. All international flights and some domestic services operate from T3. On an average, IGIA handles around 1.90 lakh passengers and about 1,200 flights daily.

Authorities have put in place an action plan, including reducing the number of flights during peak hours, to deal with the situation. Union civil aviation minister Jyotiraditya Scindia also inspected the arrangements at the airport on Monday.

Domestic air traffic is on the rise and airlines carried more than 4.18 lakh people on December 12, as per official data.

(PTI)

SpiceJet Flyers ‘Walk’ on Delhi Airport Tarmac to Reach Terminal, DGCA Begins Probe

Spicejet, however, said there was a brief delay in the arrival of coaches, and once the buses came, all the passengers, including those who had started walking, travelled on them from the tarmac to the terminal building.

New Delhi: Several passengers who disembarked from SpiceJet’s Hyderabad-Delhi flight on the night of August 6 had to walk on the airport’s tarmac as the airline could not provide a bus for around 45 minutes to take them to the terminal, reports have said.

Aviation regulator Directorate General of Civil Aviation is investigating the incident, PTI has reported, quoting sources.

Spicejet, however, said there was a brief delay in the arrival of coaches, and once the buses came, all the passengers, including those who had started walking, travelled on them from the tarmac to the terminal building.

“Despite repeated requests from our staff, a few passengers started walking towards the terminal. They had barely walked a few metres when the coaches arrived. All passengers, including those who had started walking, travelled on the coaches to the terminal building

Passengers are not allowed to walk on the Delhi airport’s tarmac area as it is a security risk. There is a demarcated path on the tarmac for vehicles only. Therefore, airlines use buses to take passengers from terminal to aircraft or vice versa using the demarcated path.

Currently, SpiceJet is operating not more than 50% of its flights as per the orders of the DGCA.

The regulator had in July imposed the curb on the airline’s flights for a period of eight weeks as its planes were involved in at least eight incidents of technical malfunction in the June 19-July 5 period.

SpiceJet’s Hyderabad-Delhi flight, which had 186 passengers on board, landed at its destination at around 11.24 pm on Saturday, PTI reported.

A bus came immediately and took a section of the passengers to the terminal 3, unnamed sources told PTI.

The rest of the passengers waited for about 45 minutes, and as they didn’t see any bus coming for them, they started walking towards the terminal which was about 1.5 km away, they noted.

After these passengers walked for around 11 minutes on tarmac, a bus came at around 12.20 am to take them to the terminal, they said.

SpiceJet told PTI in a statement: “The information that passengers of SpiceJet flight Hyderabad-Delhi on 6th August were forced to walk towards the terminal on foot is wrong and is denied.

“There was a brief delay in the arrival of coaches to ferry the passengers from the tarmac to the terminal building.”

“Despite repeated requests from our staff, a few passengers started walking towards the terminal. They had barely walked a few metres when the coaches arrived. All passengers, including those who had started walking, travelled on the coaches to the terminal building,” the airline mentioned.

(With PTI inputs)

My Fake COVID-19 Test

‘After about 15 minutes, our turn came. I pulled out my phone, with the result ready for inspection. The inspector did not bother to even glance at the screen and simply waved us to move on.’

Last week, I paid a bribe for the first time in my 60-plus years of life. I paid a sum of Rs 500 to get a fake negative PCR result for COVID-19.

After it was all done, I was surprised at how calm I was. I have always prided myself for never ever greasing a palm to get anything done. And yet, I felt no remorse, no twinge of conscience at what I had just done. On the contrary, I felt that the chaotic, money-grubbing and utterly opaque system that we have put in place in the name of COVID-19 prevention and control deserved the contempt I was buying with my bribe.

The smooth efficiency of the ‘test’ left me dumbfounded. All I had to do was to give my name and Aadhaar number to the intermediary, and in less than five minutes I had a very official looking ‘Medical Laboratory Report’ declaring me to be virus-free in my WhatsApp inbox. The “laboratory report” bore the insignia of Krsna Diagnostics, a prominent diagnostic laboratory with branches all over the country, with “Achievement Awards” oozing out of its website and with an uplifting slogan of “Let’s Do Good.”

But to be fair to this “world-class,” do-gooding laboratory – most likely its documentation is being forged by unscrupulous touts – the rot that led me to it began the moment I landed at the Indira Gandhi International Airport in New Delhi from the United States early in July. Every link in the chain, beginning with the Government of India’s own travel guidelines, failed and failed spectacularly. Obtaining a fake result was the only option I was left with.

Before setting out for Delhi, I did everything that I was asked to do. I got a PCR test for COVID-19 done within 72 hours of my date of departure, dutifully uploaded the test results on the self-declaration form on Air Suvidha, printed out a copy of the Government of India’s acknowledgement of my uploaded information. I landed in New Delhi confident that I would have the green light.

Alas, the self-declaration form turned out to be worthless. No one asked for it, no one looked at it. Instead, we were herded into a hall, made to stand in a long line for another test. No explanation was forthcoming, except “upar se order hain” (“these are orders from the top”). If no one was going to accept the pre-flight results, why make such a song and dance about it?

After much grousing and jostling on the weary passengers’ part, samples were taken for a fee. I was handed a very official looking piece of paper from Genestrings, the company doing the testing. Test results were promised within 8-12 hours. The only saving grace was that we were not required to wait for the results at the airport. We were free to leave.

The promised results did show up the next day. I thought that the system did work in its own slipshod and lumbering manner. Once I got over the tiredness and the jet lag, I even forgot the hassle of the queue at the airport.

A week after landing in Delhi, I was back at the airport for a domestic flight to Pune. All my previous tests were stale by now. I found myself back at the good old Genestrings testing facility. By now I knew the routine: pay the fees, have them swab my mouth and nose, get the impressive official-looking piece of paper and off you go.

And off I did go to Pune. I was worried that they may require me to wait at Pune airport till the results came in. But no, I was free to leave. And I left.

But this time, the results did not show up. Not the next day, nor the following day.

The problem was that this time, I needed these results so I could cross into Karnataka from Maharashtra on the road journey I was taking from Pune to Bangalore. I was worried that I would be stopped at the border without a negative test result.

The official-looking paper Genestrings had handed at the airport was no help. It had all kinds of contact information – a QR code, a website address, phone numbers. I tried them all. None worked. The official-looking paper proved to be as worthless as the self-declaration form. All bells and whistles, no substance.

Also read: After COVID-19, India Had to Test More – and Struggled to

I don’t know what the game plan was, for transparency is not a virtue much valued in this land of ours. Were test results made available only to international travellers? Was the whole set up meant to impress foreigners, while domestic travellers were left high and dry? Or was I not contacted because my test results were negative? Were they only contacting those with positive results? Or was the whole thing a money-making charade? I will never know.

That is when my very resourceful taxi driver set my mind at ease. He told me that he can get me a negative test result in minutes – for a small fee, of course. Well, I gladly paid the fee, without a twinge of conscience, for I was done with waiting, done with trying to get any information out of the system. As promised, I had a negative result in my inbox within minutes of this shady transaction.

Apparently, there is a big business in obtaining fake results for travellers. My driver told me that he routinely arranges for negative results for passengers he picks up from the Pune airport. I am sure that my driver is not the only one providing this service. And I am sure that travellers are not the only ones requiring a negative COVID-19 test to go on with their lives. The opportunity to make a buck in the market for fake tests is endless. No wonder the country is left flailing when the viral waves strike.

But this is not the end of the story. The crowning irony was yet to come.

Armed with my fake result, I set out from Pune to Bangalore. We were duly stopped at the Karnataka border. After about 15 minutes, our turn came. I pulled out my phone, with the result ready for inspection. The inspector did not bother to even glance at the screen and simply waved us to move on.

I did not know whether to laugh or to cry. Why put up a show? Why make ordinary folks jump through the hoops? What was the point?

But I was not going to argue.

We just moved on.

Meera Nanda is a historian of science.

Note: This article was edited at 4:36 pm on July 27, 2021, to emphasise that the fake report bearing the logo of Krsna Diagnostics was the handiwork of some other actors.

‘Rules Changed Mid-Air’: Chaos in Delhi Airport as UK Passengers Learn of New Policy Upon Arrival

While flights to and from the UK resumed on January 8, the Kejriwal government changed rules for arriving passengers only once the first batch was already airborne.

New Delhi: A Delhi government notification enforcing seven days’ institutional quarantine and another seven days’ home isolation for passengers arriving from the United Kingdom even if they tested negative for COVID-19, led to chaos at the Indira Gandhi International Airport on Friday.

Taken by surprise at the new rule, several people arriving from the UK found that they were prevented from leaving for their destinations at the airport by a set of rules that were not in place when they boarded their flights.

Flight operations to and from the UK resumed on January 8. Passengers who took off from London in the first flights were thus already en route when the new rules came into force and were not aware of them when they boarded their flights. The first flight landed this morning with 246 passengers on board.

The Delhi government order also specified that “as a matter of abundant precaution in view of the increased transmissibility of the new variant, it is decided that all travellers coming from United Kingdom (UK) to India would be mandatorily subjected to self-paid RT-PCR tests on arrival at the airport.” It added that “those who are found positive shall be isolated in an institutional isolation facility in a separate (isolation) unit as per existing laid down period.”

In the afternoon, chief minister Arvind Kejriwal tweeted a copy of the Delhi government notification.

Only a day earlier, Kejriwal had also urged the Centre to extend the UK flight ban till January 31.


With even passengers who have tested negative brought under the new rule, chaos reigned at the airport.

Several passengers who had thought they would be able to return home or travel onward took to Twitter. One of them, Farzana Haque, said she was travelling with an infant and ailing mother.

Many passengers were confused about what would happen to connecting flights, considering that they were going to be put under mandatory quarantine.

Another passenger, Sourav Dutta, was quoted by NDTV as saying: “There is total chaos right now. We are inside a lounge… lots of security staff outside. We are being treated like we are in a cage… and hotels are trying to make this a business by offering deals for quarantine. We took our flight yesterday… there were no such guidelines.”

Dutta insisted that he had paid nearly Rs 20,000 for an RT-PCR test in London and his negative result was accepted by Air India at the time of boarding.

Other passengers also tweeted about how thanks to the now mandatory institutional quarantine, they were being asked to pay Rs 28,000 for a seven-day stay in Delhi.

Some passengers also wrote about the emergencies which had brought them to Delhi and sought exemption from quarantine. One Vandana Anand Bhinde filed an application that she be exempted from quarantine for a day so that she may be able to attend the funeral of her father.

Another passenger, Gouri Shankar Dash, demanded that the government “at least give some time to people to react”. Tagging a January 1 tweet by Puri which said flights between India and UK will resume from January 8, he remarked on Kejriwal’s decision saying, “Flight left UK on 7th Jan & now you are tweeting about new rule on quarantine.”

Dash also posted a photograph of his daughter sleeping on the ground.

As Domestic Flight Services Resume, Confusion Over Cancellations Marks Day One

Most of the cancellations were due to Cyclone Amphan, which had affected operations to Odisha, Bengal and Tripura.

New Delhi: Domestic commercial flight services resumed on Monday, May 25, after a nearly two-month break due to the COVID-19 lockdown. But the resumption was marked largely by chaos created in the aftermath of several flight cancellations and many airlines and airport authorities failing to inform passengers of it.

Nearly 80 flights that were meant to leave from and land at Delhi airport were cancelled on the first day.

Many states like West Bengal, Tripura and Andhra Pradesh had already said that they would be starting flight operations at later dates.

Cyclone impact

Cyclone Amphan, for one, has impacted the resumption of flight services to West Bengal and Tripura. It was decided on Sunday that the Kolkata and Bagdogra airports in cWest Bengal will only resume domestic flight operations from May 28. Earlier, state chief minister Mamata Banerjee had said that she would urge the Centre to postpone the resumption by a few days.

Tripura too did not resume air services to Agartala due to the cyclone as all its flights are connected to Kolkata.

In the case of Odisha, which also bore the impact of the cyclone, while flights from Hyderabad, Kolkata, Chennai, Mumbai and Jharsuguda were cancelled, those from Delhi operated normally.

Flights to Andhra Pradesh will resume on May 26. The aviation ministry said the state would start services from Vijaywada and Vizag airports.

West Bengal, Odisha see most cancellations

It was the changes to the flight schedules to these states that led to large scale cancellation of services on the first day.

A large number of passengers of these flights reached Delhi airport and claimed that authorities did not intimate them about the cancellations on time.

Era of sanitisation, screening and shields

After a long wait, domestic operations began with the first flight taking off from New Delhi for Pune at 4.45 this morning. A lot of preparation had gone into ensuring passengers can manage contactless travel in view of the pandemic. Apart from provisions relating to social distancing, the standard operating procedures also underwent numerous changes.

Right from being discouraged from using trolleys, to getting their baggage sanitised, to standing in queues while maintaining a fair distance, and having their travel documents screened and scanned via cameras and scanners, a lot had changed for the passengers.

As per the new rules for travel, that were released on May 24, passengers were also advised to download the Aarogya Setu application on their mobile phones and the states were directed to ensure thermal screening at departure point of airports, railway stations and bus terminals.

All the passengers were also required to wear masks and were provided with face shields before they entered the aircraft.

No food on flights

No food was served or allowed to be carried on the flights. However, food and beverages were served to the passengers at the airport terminals.

The airline crew wore PPE kits. While it was earlier speculated that airlines would not allow cabin baggage, it was finally allowed when services resumed.

Passengers sanitize their luggage at T-3 airport ahead of their domestic travel, after flights resumed, in New Delhi, Monday, May 25, 2020. Photo: PTI

No quarantine

Though there was some confusion regarding various states seeking quarantining of passengers after flights, the issue was settled following negotiations between them and the Centre on Sunday. It was decided that all states would take at least some flights, but would be able to specify their own quarantine and self-isolation rules for arriving passengers so that COVID-19 spread could be contained.

While announcing the plans to resume services, Civil Aviation Minister Hardeep Puri had stated last month that the Centre was not in favour of quarantining passengers following domestic air travel.

He had stated: “Why are we making a fuss over quarantine? Positive cases won’t be boarding and there can be asymptomatic people. The quarantine issue will be dealt with in a pragmatic manner. We can’t have 14 days quarantine… it is not practical.”

States impose varying quarantine rules

Meanwhile, several states have gone ahead and imposed varying quarantine rules despite the Centre urging against such a move.

The Chhattisgarh government has said that even passengers showing no symptoms would be placed in 14-day quarantine at government centres, homes or paid facilities. Likewise, Assam too has decide to put passengers on 14-day quarantine – which would be divided equally among government approved quarantine centres and their houses.

Passengers arrive to catch flights from the Chhatrapati Shivaji Maharaj International Airport in Mumbai, Monday, May 25, 2020. Photo: PTI

Tamil Nadu has made it mandatory for all the domestic air travellers to register their details online in the TNePass portal. The state government has also decided to allow only 25 domestic flights per day to Chennai, but not placed any restrictions on air services to Covai, Madurai and Trichy sectors. It has also decided to  keep the flights from Maharashtra and Gujarat to the “barest minimum possible”.

Some hill states have imposed even more stringent norms. While Uttarakhand has declared that it would have institutional quarantine for all incoming passengers, in Himachal Pradesh, the Dharamshala administration has stated that only persons with a valid address proof of the state would be allowed in and that too on obtaining a district entry-pass.

Assam will be putting flyers on a 14-day quarantine. The passengers will be distributed equally in home quarantine and government quarantine.

Some relaxation for businessmen, short duration travellers

In Karnataka, passengers from states showing “high prevalence” of COVID-19 – namely Maharashtra, Gujarat, Delhi, Tamil Nadu, Rajasthan and Madhya Pradesh – will be kept in institutional quarantine for seven days and would, if tested negative thereafter, be required to spend another seven days in home quarantine.

In the case of businesspersons travelling for urgent work, the norms have been relaxed and they would not be required to undergo quarantine if tests over the previous two days show them to be COVID-19 negative.

Uttar Pradesh has also prescribed 14-day home quarantine for passengers unless they are staying for less than a week or if they have tested negative for coronavirus earlier.

Lack of Clarity in MHA Likely Led to 3 Indians’ Bodies Being Returned From Airport

The mortal remains of Kamlesh Bhatt, Sanjeev Kumar and Jagsir Singh – all of whom died of non-coronavirus reasons – had to make two trips from Dubai to Delhi before being handed over to their relatives.

New Delhi: It was a miscommunicated missive from the Ministry of Home Affairs sent internally to immigration authorities – saying new standard operating procedures for handling dead bodies of COVID-19 patients were in the pipeline – that led to a chain reaction and resulted in three dead bodies of Indians being returned from Delhi airport last week.

On Thursday evening, the mortal remains of Kamlesh Bhatt, Sanjeev Kumar and Jagsir Singh were flown in a cargo flight operated by Etihad Airlines. All three had died of non-COVID-19 causes earlier this month.

But, on arriving in Delhi airport, the immigration authorities refused to permit the off-loading of the bodies. By 7 am on Friday, the airline had left India with the bodies, even as the family members who had come to the airport to collect their remains waited in vain.

The Indian ambassador to the UAE, Pawan Kapoor, told Gulf News that he was “appalled at what has happened”.

He told the Dubai-based newspaper that it was not clear whether the “bodies were returned because of coronavirus related restrictions”, but added that it was obvious that no bodies of infected Indians were being sent to India.

Kapoor stated that the fiasco probably happened due to “new protocols at the airport and we are trying to sort it out”.

On the same day, Kamlesh Bhatt’s brother, Vimlesh Bhatt, approached the Delhi high court, which conducted an urgent hearing through video conference. The next date was fixed for Monday, as the Centre claimed that they needed for time to get details, as per a PTI report.

“In a most inhumane, insensitive and unexpected conduct of the respondents the human remains of the deceased were sent back to UAE on the same flight without citing any order/notification/circular or furnishing any medical report by a medical officer or giving any explanation or reason to the petitioner who kept praying for handing over of the mortal remains of his 24-year-old younger brother,” the plea submitted by Bhatt, through his lawyers, said.

As per PTI, Additional Solicitor General Maninder Acharya told the Delhi high court that it was a “unique case”, and the ministries of home affairs and health and family welfare were in the process of framing Standard Operating Procedures so that in future, there is no difficulty in similar matters.

It is not clear as to why this case is “unique”, as transportation of mortal remains of Indian nationals from Gulf countries is a long-established practice with guidelines in place.

Even after all international air passenger transport links were snapped and India went into lockdown last month, several bodies have been transported to the Gulf on cargo flights, which continue to be operated.

Also read: Prisoner Releases Across Asia: A Right Move Gone Wrong?

Ashraf Thamarassery has been working as a volunteer to repatriate thousands of bodies of Indians from the UAE the last 14 years, for which he received a Pravasi Bharatiya Samman in 2015.

He had also helped to facilitate the transportation of the mortal remains of the three Indians. “It is the first time that it has ever happened,” Ashraf told The Wire on the phone about the bodies being rejected and brought back to Dubai.

He is especially shocked with the turn of events as he had managed to get other mortal remains successfully transported even during this lockdown period. “Last week, seven bodies were repatriated to Delhi airport. Earlier, over 25 were sent to Chennai and Kerala,” he said.

Thamarassery claimed that he heard that the mother of one of the men had to be treated in hospital after she learnt that the body was sent back to Dubai. “It does not matter who it is. Everyone needs dignity in death.”

It is learnt that the debacle at the Delhi airport may have started due to an exercise by the home ministry to prepare standard operating procedures for repatriation of bodies of COVID-19-positive patients once the lockdown ends. As per a Times of India report, at least 40 Indians have died abroad after getting infected with COVID-19.

However, before the SOPs were ready, the bureaucracy at lower levels in the ministry and especially at the immigration points got the notion that there there was going to be an overhaul in the entire process for the repatriation of all bodies.

Till now, the repatriation of a body required a no-objection certificate from the Indian embassy, which also cancelled the passport of the deceased individual at the same time. However, there was a bit of a surprise when MHA suggested that even the MEA headquarters should give a separate no-objection certificate.

There was a bit of heartburn in South Block that MHA was, perhaps, trying to mess up the process which has worked relatively smoothly for years.

While creating a new SOP for handling bodies of COVID-19 patients was understandable, it was not clarified why a revision was required for repatriation of mortal remains of Indians who had not died of coronavirus – which had been the norm, so far.

When the bodies arrived in India, airlines official were informed that there had been a change in procedure and a no-objection certificate was required from both ministries. While MEA issued a clearance quickly, officials at the home ministry baulked in the absence of any clear steps.

As the hours ticked by with no green light from the home ministry, Etihad returned with the mortal remains back to the Gulf kingdom.

Incidentally, the Ministry of Home Affairs issued guidelines on the handling of bodies of Indian nationals who died of coronavirus abroad on their arrival at Indian airports a day later. It includes the provision of an additional no-objection certificate from the MEA, along that other documentation, only in the case of a suspected COVID-19 fatality.

Meanwhile, government sources indicated that after the unprecedented incident on Friday, there had been some ticking-off which had led to MHA to quickly take a back step. “After a week of confusion, the guidelines were clarified. We should be getting more bodies transported back to India this week,” they said.

Three days after they first made the trip, the three Indians made their second and final journey in the early hours of Monday (April 27). “All three human remains that were sent back Friday reached early this morning and handed over to respective relatives in Delhi,” said a senior government official.